Travelgenio Refund

Travelgenio A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. don't book with them [1] [Resolved] Travelgenio - change of date for ticket [1] [Resolved] Travelgenio - refunded money. I would greatly appreciate it if, on this occasion, Lufthansa could cancel and refund the cost of the ticket as a gesture of goodwill. Book cheap flights online today with Aer Lingus. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. Travelgenio's Failures Proved Exceedingly Costly. Cancel the reservation in a timely manner. The cancellation must be made within 12 hours after completing the booking. 既に21,801人がTravelgenio をレビューしています。経験談を読んで、ご自分のものも共有しましょう。 | 21,801 から61-80 のレビューをお読みください。. Please be aware that for some airlines this time frame may vary, please contact our service desk for support. Besides, even when refunds are allowed by the airline’s rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. How can I request a refund of my tickets due to illness? Our Cancellation Insurance allows you to reclaim 85% of your ticket price in case you have to cancel your booking for reasons of ill health or death of the insured person or close relative (parents, children, spouses, parents-in-law, stepchildren). So I was sent on a rat race of about 8 back and forth calls, until I finally got frustrated enough and someone from Student Universe FINALLY was able to do something and I got my full refund of the ticket price. You will receive it shortly in the same credit card provided during the booking process. It is also the airline which determines what is a significant enough change to make a refund a possibility. [email protected] I booked a flight from Atlanta to Manchester for the 21st October with Travelgenio on the 16th September. travelgenio. Answer 61 of 82: I bought ticket by travelgenio in dealt. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. but now is more than. However you're legally bound not just by thenairline's fare conditions and Travelgenio's terms and conditions (even if you neither read nor understood that when you clicked on buy. Code promo ryoki. What you were told on the phone is likely smoke and mirrors to get you off the phone. I have flown with Lufthansa before and have never cancelled or no-showed. 21,369 people have already reviewed Travelgenio. Save money with tested and verified coupon codes. The airlines demands me to speak to the agency. don't book with them [1] [Resolved] Travelgenio - change of date for ticket [1] [Resolved] Travelgenio - refunded money. Initially, upon calling, they would at least answer and tell me it's in the process but now the contact number doesn't seem to work. The cancellation Protection Plus allows you to get the 85% of your ticket price in a within 15 days, if you need to cancel your trip, for any reason. Please note that refunds depend on the airlines and each of them have different administrative times. Travelgenio Coupon Codes With Travelgenio. com with your booking code and we will see your refund status and the approximate management time they provide. Toch zijn er manieren om onder je vlucht uit te komen. Besides, even when refunds are allowed by the airline’s rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. Travelgenio provides Using Resolver, you can submit an issue about 1 service offered by Travelgenio. TRAVELGENIO is not able to modify or refund low-cost bookings. but i hv to cancel it. Please send us a mail to customer. Please note that refunds depend on the airlines and each of them have different administrative times. Cancel the reservation in a timely manner. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. and after a while they emailed me that the air company going bankrupt and they had to cancel my flight. With the Cancellation Protection you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first. Get instant savings with 16 valid Anker coupon codes & discounts in November 2019. Browse hotel reviews and find the guaranteed best price on hotels for all budgets. It's possible to refund unused taxes (except in some countries by government regulation). i asked to travelgenio and cancel in delta. I booked a one way flight for a colleague through Travelgenio from Berlin to Isle of Man via London City. Code promo amazon telephone huawei. Please be aware and do not be taken by thid company. Refund Guaranteed. so i got email from delta that refund was done successfully and 2month later i will get the refund in your account. Besides, even when refunds are allowed by the airline’s rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. Well, Travelgenio does not have a good reputation for customer service, but maybe you will be one of the first to actually get a refund. I cancelled my flight but I still haven't received my refund back and it's been almost 3 months!!! It is unbelievable how Travelgenio handles customer complaints and makes refunds back. But the airlines delayed the flights by 2 days so we had to cancel the flights. Code promo sur euroshopping. They have been very rude and not helpful. Code promotionnel amazon ps4. Calling the customer service (Singapore) is useless since nobody picked up and we ended up finding their customer service email through reviews, not from their website. Code promotion tefal fr. Get instant savings with 16 valid Anker coupon codes & discounts in November 2019. Therefore, BA will refund some taxes to Travelgeniothe amount may well be less that their fees. (2) First Travelgenio tried to charge us a €30 fee per person, per journey (including stopovers!) to refund €100 in airport taxes = €120 in fees. Besides, even when refunds are allowed by the airline’s rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. More Travelgenio Complaints & Reviews [Resolved] Travelgenio - travelgenio do not respond to refund and credits for flights [7] Travelgenio - flight cancellation refund [5] [Resolved] Travelgenio - this company is a fraud. com and click on the “Manage” tab. The law says your holiday must be protected if it is a package holiday. but now is more than. One way ticket on the same route is going at $1500 at the moment and they are refunding $200 and I am not even late. i asked to travelgenio and cancel in delta. Answer 1 of 65: My husband has booked tickets from kigali to new delhi (india). Re: refund/travelgenio Hi Ray, refunds depend on airline authorisation and management procedure and time. Luftverkehrs KG unter dem IATA-Airline-Code AB ist eingestellt worden. com Site storniert. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. Jet airways canceled my flight and I was told by Travelgenio that they have put me on the list for processing a refund. It hadn't happened by the beginning of April so I called them again asking about the status of my refund. Hate their customer service. My flight was canceled due to the weather, and I could not travel as there was no alternative. Peace of mind for holidaymakers. I invite you to avoid by all possible means TRAVELGENIO booking platform. We are now attempting to obtain a refund from TravelGenio for the new flights purchased due to a mistake (or scam?) on their part and are being told this is not their fault and they can't do anything. Travelgenio Coupon Codes. I have talked to customer service of travelgenio and did the cancellation. JETAIRWAYS assuring (and having already ensured!) The refund of the customers having booked directly on its web site. They also refused to rebook me on an alternative flight and basically gave me no options apart from the partial refund. but now is more than. The cancellation Insurance Plus allows you to get the 85% of your ticket price within 15 days, if you need to cancel your trip, for any reason. Find the best companies in category: Travel2Be and Travelgenio, Travel2Be vs Expedia, Travel2Be vs Cheapoair. com with your booking code and we will see your refund status and the approximate management time they provide. The travel agency says they are not responsible for refunds as I have tried many times to speak with them and I should contact the airlines. but now is more than. With the Cancellation Protection you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first. Once the airline authorizes the refund, the amount will be reimbursed to the original payment method. It is also the airline which determines what is a significant enough change to make a refund a possibility. I want my money back now!!. They ensure me the refund Will arrive within 60 days. Travelgenio should contact me about ticket cancellation of my first ticket now and tell me the next steps to cancel it and give me fare refund which should be 100% including all taxes. Subsequently, I received the e-ticket and after about 30 mins and next day travelgenio/airline didn't agree to alter my ticket therefore, I couldn't travel on that ticket. i asked to travelgenio and cancel in delta. but now is more than. However, during July 2019, air India said they will cancel the flights between Hong Kong and Osaka start from mid-September 2019. One way ticket on the same route is going at $1500 at the moment and they are refunding $200 and I am not even late. Domestic flights from $102, International from $267. TRAVELGENIO=TRAVELNIGHTMARE. I had booked 2 tickets in may from Travelgenio. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. Please note that refunds depend on the airlines and each of them have different administrative times. Cheap, regular and lowcost flights, last-minute flights. Please, remember to check the hotel’s cancellation policy before making any changes to your booking. Answer 31 of 65: My husband has booked tickets from kigali to new delhi (india). Travelgenio Coupon Codes With Travelgenio. so i got email from delta that refund was done successfully and 2month later i will get the refund in your account. Huge range of airfare deals through our flight booking engine. We would rate Travelgenio with 0 (zero) stars for this horrible customer service if such a rating was available. but now is more than. i asked to travelgenio and cancel in delta. It's possible to refund unused taxes (except in some countries by government regulation). its been a month and still travelgenio hasnt provided proof of communication with Brussels airline or disbursed the refund amount. - Incorrectly charged for the booking Open Shilpa Rai filed this complaint against Travelgenio on Oct 17, 2019. When I have called their representative just hangs up when I mention refund. Well, Travelgenio does not have a good reputation for customer service, but maybe you will be one of the first to actually get a refund. Booking was easy, and worked well, but when my flight was cancelled getting a refund from the airline via Travelgenio has been difficult. We know that it's important to stay connected while you fly, so we're happy to offer you United Wi-Fi℠ on all mainline aircraft and two-cabin regional aircraft. Bear in mind that such changes do not depend on us; you can also contact your airline directly in order to find an alternative itinerary. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. I need your opinion. They ensure me the refund Will arrive within 60 days. Find best deals on eBay to cut the cost of your Department Store bill when you pay for these desired products. I want my money back now!!. Even if the airline resells the seats, you are not owed a refund. I filed for a refund the next morning, and I heard back from Jet Airways a few days later, that they had cancelled the ticket, and a refund would be due to me in 10-12 working days. I have talked to customer service of travelgenio and did the cancellation. >> How can I refund my money << majority of tickets sold will be non-refundable. so i got email from delta that refund was done successfully and 2month later i will get the refund in your account. They ensure you, ad you Can find this info in their site, if you Will have problems, they Will refund you within 60 days. Emirates said the ticket is refundable but they can't initiate the refund, has to be Travelgenio that does it. Upon providing the info to the airline, they refuted this claim and stated quite plainly that Travelgenio could get refunded. Once you made cancellation they will not reply and also customer care will not pick up you phone. Its focus is helping leisure travelers find rental cars, cruises, accommodations and airline tickets. But the airlines delayed the flights by 2 days so we had to cancel the flights. Travelgenio. CheapTickets is an online travel company owned by Orbitz Worldwide Inc. In your confirmation email you will receive all contact details of the airline. Answer 1 of 395: WARNING CUSTOMERS!!! This is by far the worst company I have dealt with. Monday I call again after a few hours because I have read the rules of the airline that is operating the flight - if a flight is canceled, they are. The cancellation must be made within 12 hours after completing the booking. I booked a round trip to Europe through Travelgenio/travel2be (they are the same company). so i got email from delta that refund was done successfully and 2month later i will get the refund in your account. Travelgenio's Failures Proved Exceedingly Costly. Well, Travelgenio does not have a good reputation for customer service, but maybe you will be one of the first to actually get a refund. The cancellation Protection Plus allows you to get the 85% of your ticket price in a within 15 days, if you need to cancel your trip, for any reason. Get cheap flights! Search for airline tickets, and book with Trip. but i hv to cancel it. Consumer complaints and reviews about Travelgenio. It is also the airline which determines what is a significant enough change to make a refund a possibility. I even spoke with an agent from travelgenio in late July and they sent me a confirmation email of the flight details. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. Initially, upon calling, they would at least answer and tell me it's in the process but now the contact number doesn't seem to work. So, I waited for the refund to arrive, just as I presume everyone else did. Site code promo h&m. The cancellation must be made within 12 hours after completing the booking. com to save up to 55% on your airfare. Maximum refund: € 1000, minus the cancellation service fee, within 12 hours after the booking is made. Travelgenio. so i got email from delta that refund was done successfully and 2month later i will get the refund in your account. Is that correct? If that is correct, travelgenio is the people you need to deal with not Delta. The cancellation Protection Plus allows you to get the 85% of your ticket price in a within 15 days, if you need to cancel your trip, for any reason. so i check it again to delta. com is owned by Travelgenio SL. Travelgenio scammed me out of $3,300. but now is more than. i asked to travelgenio and cancel in delta. Spoke with TravelGenio refund department and they told me that they are unable to call anyone, wouldn't put me through to their manager and said there's no one in the company that would be able to call the airline!!!!. [email protected] Find best deals on eBay to cut the cost of your Department Store bill when you pay for these desired products. Code promo pour 3 abonnement prix chez viapresse. I booked a one way flight for a colleague through Travelgenio from Berlin to Isle of Man via London City. When talking to the airline they have refunded the money on June 14, 2019 and I was not to fly out until August 28 TRAVELGENIO collected my money from American Express and the refund from Ukrainian Airlines. Reasonably worried, but thinking about a mistake, I called Travelgenio’s customer service, that went on repeating the same thing not seeing the nonsense (an open ticket you can modify only 48 hours before you fly out is a never heard of in my case) and adding on top that there would have been no cancellation and no refund of any sort. Ich kann nur sagen dass ich mit Travelgenio wirklich zufrieden bin und werde auch in Zukunft meine Buchungen über diese Gesellschaft abwickeln. However you're legally bound not just by thenairline's fare conditions and Travelgenio's terms and conditions (even if you neither read nor understood that when you clicked on buy. Hi Olivier, of course we can help you with your booking refund. Answer 1 of 93: I bought ticket by travelgenio in dealt. Contacted TravelGenio on (07/04/2019), they responded on (21/04/2019) "we have managed the refund request to the airline. They told me today that "it was not there responsibility to let me know the flight was cancelled. Looking for an online travel agency? eDreams offer cheap flights and package holidays for you! Find your cheap getaways with eDreams International!. They ensure me the refund Will arrive within 60 days. The travel agency says they are not responsible for refunds as I have tried many times to speak with them and I should contact the airlines. so i got email from delta that refund was done successfully and 2month later i will get the refund in your account. With the Cancellation Protection you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first degree family member. We are now attempting to obtain a refund from TravelGenio for the new flights purchased due to a mistake (or scam?) on their part and are being told this is not their fault and they can't do anything. Please bear in mind that the majority of low-cost airlines do not permit transport of domestic animals and have certain limitations with regard to special services. Book your flight here. Maximum refund: € 1000, minus the cancellation service fee, within 12 hours after the booking is made. I even spoke with an agent from travelgenio in late July and they sent me a confirmation email of the flight details. Code promo amazon telephone huawei. There is an issue with my flight booking and we need a refund. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. I received absolutely nothing for over a month, so I emailed them asking for an update where they said I wasnt eligible for a refund at all. Please be aware that for some airlines this time frame may vary, please contact our service desk for support. In general, a refund will be authorised for changes to the schedule over three hours and if no alternative flight options are available. It is now almost 7 weeks and nothing! We have contacted TravelGenio and they have now said the refund will take between 1 to 3 months. don't book with them [1] [Resolved] Travelgenio - change of date for ticket [1] [Resolved] Travelgenio - refunded money. Book cheap flights online today with Aer Lingus. At the end of November, one of connecting flights was canceled, and after calling customer support, they told me, only possibility is refund. I cancelled my flight but I still haven't received my refund back and it's been almost 3 months!!! It is unbelievable how Travelgenio handles customer complaints and makes refunds back. Jet airways canceled my flight and I was told by Travelgenio that they have put me on the list for processing a refund. I booked a flight from Atlanta to Manchester for the 21st October with Travelgenio on the 16th September. ATOL (which stands for Air Travel Organiser’s Licence) is a UK financial protection scheme and it protects most air package holidays sold by travel businesses that are based in the UK. The cancellation Insurance Plus allows you to get the 85% of your ticket price within 15 days, if you need to cancel your trip, for any reason. Travelgenio provides Using Resolver, you can submit an issue about 1 service offered by Travelgenio. Toch zijn er manieren om onder je vlucht uit te komen. Hi Rod, of course we can help you with your booking refund. My flight was canceled due to the weather, and I could not travel as there was no alternative. Autolib code promo turbo. We are now attempting to obtain a refund from TravelGenio for the new flights purchased due to a mistake (or scam?) on their part and are being told this is not their fault and they can't do anything. Best of luck,. The cancellation Protection Plus allows you to get the 85% of your ticket price in a within 15 days, if you need to cancel your trip, for any reason. com with your booking code and we will see your refund status and the approximate management time they provide. It has been over 3 months and I haven't heard anything from them. With the Cancellation Protection you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first. All rights reserved 2019. I cancelled my flight but I still haven't received my refund back and it's been almost 3 months!!! It is unbelievable how Travelgenio handles customer complaints and makes refunds back. i asked to travelgenio and cancel in delta. Answer 1 of 61: I bought ticket by travelgenio in dealt. com offers flight bookings with hundreds of airlines, to destinations all around the world. They don't pay hotels on time & today most of the hotels are not honoring their bookings. Open ticket means that the return date is not fixed. They cannot force you to travel so of course you can cancel by not turning up. Browse flight schedules for China & international flights and save on flight tickets!. Hi Rod, of course we can help you with your booking refund. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. I have been contacting Travelgenio regarding the refund of my Jet Airways cancelled flight (booking code TNCC** and TWE*VN) from Dublin to New Delhi. anderer Meinung hier im Forum sollte das nur für LH. Whatever you need to know; we offer you many ways to contact us. I booked a flight from Atlanta to Manchester for the 21st October with Travelgenio on the 16th September. don't book with them [1] [Resolved] Travelgenio - change of date for ticket [1] [Resolved] Travelgenio - refunded money. 既に21,801人がTravelgenio をレビューしています。経験談を読んで、ご自分のものも共有しましょう。 | 21,801 から61-80 のレビューをお読みください。. Domestic flights from $102, International from $267. The price shown is per passenger. I spent 40 mins on calls to Travelgenio with no answer at all (I then sent an email to customer services hoping they would understand and would get it sorted asap). Its focus is helping leisure travelers find rental cars, cruises, accommodations and airline tickets. I attempted to contact their customer service department again, Make sure you able to receive a refund via the TOS from your ticket purchase and the website itself. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. If you need us to check the current info we have regarding your refund, do no. Monday I contacted travelgenio - they told me that the flight has been canceled and that the ONLY option is to request a refund from the airline. With the Cancellation Protection you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first. Besides, even when refunds are allowed by the airline’s rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. Luftverkehrs KG unter dem IATA-Airline-Code AB ist eingestellt worden. Hotel, holiday, flight, and last-minute offers. com's self-service tool 'My Booking. They kept telling me they aren't responsible for getting the refund from the airline, while the airline tells me they cannot refund me as I used a booking agent. I said ok because I thought is the only option. Then they asked me to send a message to Travelgenio or contact them directly and request that Travelgenio would coordinate the refund with them. Autolib code promo turbo. Worst company ever. From Travelgenio, we want to recommend our clients not to provide any information (personal data, reservation codes or their own account numbers) to anyone outside of the staff of Travelgenio's Customer Service or of the airline you will fly with during your vacation. I had cancelled my flight, want to know when will I get my refund as per customer service staff told me I would get ***% amount back. The date of the first flight is set (although typically this can be changed for a fee). I even spoke with an agent from travelgenio in late July and they sent me a confirmation email of the flight details. Best of luck,. Please send us a mail to customer. Cheap, regular and lowcost flights, last-minute flights. Travelgenio should contact me about ticket cancellation of my first ticket now and tell me the next steps to cancel it and give me fare refund which should be 100% including all taxes. With the Cancellation Protection you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first degree family member. We’ve sent numerous emails and made many calls but are unfortunately getting the same answer. I've called them up for several times to ask about my refund but all they said was wait and they couldn't give me any fund date. Contacted TravelGenio on (07/04/2019), they responded on (21/04/2019) "we have managed the refund request to the airline. Best of luck,. (2) First Travelgenio tried to charge us a €30 fee per person, per journey (including stopovers!) to refund €100 in airport taxes = €120 in fees. I spent 40 mins on calls to Travelgenio with no answer at all (I then sent an email to customer services hoping they would understand and would get it sorted asap). Please send us a mail to customer. Brussels airlines claim only penalty of 190 euros plus service charge and YR tax would be deducted and balance 320 euros has been refunded to Travelgenio. Bird ride promo code. Answer 1 of 82: I bought ticket by travelgenio in dealt. TRAVELGENIO is not able to modify or refund low-cost bookings. Whether you’re taking a domestic or short haul flight, or thinking of intercontinental and long haul trips, you’ll find what you’re looking for when you search for flights with us. Travel Agency Licence CICMA 2333. Three weeks after cancellation of the flight have gone and Travelgenio is completely silent. Travelgenio - Refund not received Open Due to changing of flight timings by the airlines, I had a word with airlines and Travelgenio customer service. So i called them like 3 months ago and they promised me a refund with in 15-30 days maximum. But the airlines delayed the flights by 2 days so we had to cancel the flights. Besides, even when refunds are allowed by the airline’s rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. Code promotionnel amazon ps4. [email protected] Hotel, holiday, flight, and last-minute offers. Monday I call again after a few hours because I have read the rules of the airline that is operating the flight - if a flight is canceled, they are. It means they have received refund money but not transferring back to customer as they now Jet Airways is bank corrupt and no one there from Jet Airways to response. They kept telling me they aren't responsible for getting the refund from the airline, while the airline tells me they cannot refund me as I used a booking agent. It has been over 3 months and I haven't heard anything from them. The cancellation Protection Plus allows you to get the 85% of your ticket price in a within 15 days, if you need to cancel your trip, for any reason. Why would you still book me a one way from the first. Best of luck,. i asked to travelgenio and cancel in delta. This option allows you to cancel your booking without paying any fees. they told. With the Cancellation Protection you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first degree family member. but now is more than. I got no response to my emails, no rejected deliveries or other advice. com and click on the “Manage” tab. I need your opinion. And no apology or explanation. Travelgenio should contact me about ticket cancellation of my first ticket now and tell me the next steps to cancel it and give me fare refund which should be 100% including all taxes. but now is more than. This option allows you to cancel your booking without paying any fees. Answer 1 of 82: I bought ticket by travelgenio in dealt. I asked how much I would be penalised before cancelling my booking, I was put on hold. Besides, even when refunds are allowed by the airline's rules, the refund period will depend on internal processes of the airlines and this process can sometimes take time. After finding another flight (on the travelgenio website) I was told I had to cancel and re book. i asked to travelgenio and cancel in delta. Hi Pierangelo, of course we can help you with your booking refund. com with your booking code and we will see your refund status and the approximate management time they provide. With the Cancellation Insurance you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first. Once you made cancellation they will not reply and also customer care will not pick up you phone. Peace of mind for holidaymakers. I raised a ticket with travelgenio #2841983. When I have called their representative just hangs up when I mention refund. The law says your holiday must be protected if it is a package holiday. We were told once we applied for the refund (this process which was an issue in itself, being hung up on!! Awful customer service!!) it would take between 4-6 weeks and we would get the money back. Travelgenio / flight cancellation refund. You will receive it shortly in the same credit card provided during the booking process. but i hv to cancel it. Asked for a refund for a return flight 20 days prior to the flight and they offered me $200 as refund for the $1500 that I payed for it. Answer 1 of 3: I bought a round trip flights ticket between Hong Kong and Osaka (Air India) by travelgenio on Jan 2019. There are no refunds except for any government & airport taxes. Please be aware and do not be taken by thid company. Once your gave Travelgenio access to your debit card your money was taken. They sent the finds back to travelgenio over a month ago. However you’re legally bound not just by thenairline’s fare conditions and Travelgenio’s terms and conditions (even if you neither read nor understood that when you clicked on buy. I was away in the US from the 18th September. Travel Agencies We use cookies to improve your experience on our site and to show you personalised advertising. I have flown with Lufthansa before and have never cancelled or no-showed. - Not refunding the cancelled flight tickets Open Juhi Shrivastava filed this complaint against Travelgenio on May 05, 2019. so i check it again to delta. It is also the airline which determines what is a significant enough change to make a refund a possibility. Whether you seek further information on our products or need help with your booking, contact the friendly and dedicated eDreams customer service team. With the Cancellation Protection you can get the 85% of your ticket refunded  within 15 days if you have to cancel the booking for illness or death  of passenger or first degree family member. Travelgenio Coupon Codes With Travelgenio. It's possible to refund unused taxes (except in some countries by government regulation). travelgenio do not respond to refund and credits for flights. Code pokemon soleil cadeau. Ich kann nur sagen dass ich mit Travelgenio wirklich zufrieden bin und werde auch in Zukunft meine Buchungen über diese Gesellschaft abwickeln. Please bear in mind that the majority of low-cost airlines do not permit transport of domestic animals and have certain limitations with regard to special services. I want my money back now!!. On the 21st October, I caught the flight from Atlanta to Orlando, where I was due to get a connecting flight to Manchester. com with your booking code and we will see your refund status and the approximate management time they provide. This option allows you to cancel your booking without paying any fees. Code promo concert foire aux vins. With the Cancellation Protection you can get the 85% of your ticket refunded within 15 days if you have to cancel the booking for illness or death of passenger or first. Please note that refunds depend on the airlines and each of them have different administrative times. Beware of Travelgenio on Skyscanner - Air Travel Forum Tripadvisor. so i got email from delta that refund was done successfully and 2month later i will get the refund in your account. I would greatly appreciate it if, on this occasion, Lufthansa could cancel and refund the cost of the ticket as a gesture of goodwill. What 's not to like and my Finance department are very happy unlike with the regular travel agent who have been entirely unsatisfactory to put it politely ! Very happy customer and highly recommend Travelgenio!!. I am still waiting on my refund more than 3 months later and all I'm told is it is still processing. Travelgenio said that they could not process a refund — even when the payment was made to Travelgenio — and advised us to contact the airline to get a refund.